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Digital Experience

We have combined the brilliance of our partners to develop what we think is the most complete real-time end to end digital performance solution that gives customers complete peace of mind.

Our managed service options mean that you can let us worry about monitoring your clouds, networks, ucc calls and applications. 

How we can help

  • Migration and Transformation

  • Microsoft Teams Monitoring

  • Microsoft 365 Monitoring

  • UCC and Voice

  • Application Performance

  • Network Performance

  • Cloud Performance

Digital Experienc

Application Performance Monitoring

Visibility Platforms consultants deliver industry-leading solutions tailored to your needs. Using a variety of platforms and tools, we form comprehensive end-to-end strategies based on our client's business objectives to help minimise downtime, and to automatically identify resource constraints and bottlenecks before business impact.

Visibility Platforms is a Dynatrace Partner, Gartner’s Magic Quadrant leader in Digital Experience Monitoring and AIOPS. This allows us to leverage Dynatrace to deliver innovative, world-class solutions. By partnering with Dynatrace, we ensure our consultants have the most comprehensive and up to date Dynatrace knowledge to help you adopt best practices and maximise your ROI.

How we can help

  • Digital Strategy

  • Maturity Assessments

  • Tooling Consultancy

  • Critical Incident Support

  • Managed Service Options

  • Advisory Services

Application Performance Management

Network Observability

Visibility Platforms are partners with Kentik who we think offer the most advanced and forward thinking network observability solution on the planet. Traditional monitoring vendors have been disrupted, they have been left behind in small monitoring silos', when the rest of the world have moved to cloud and hybrid networking. There really was no competition when we set out to select the right network observability partner. 

Kentik is the network observability company. The platform is jam packed with capabilities that allows our customers to gain an end to end view of every device, data center, path and application across their ecosystem. Compared to traditional vendors in this space, none offer a SaaS platform, synthetic monitoring that captures network and application metrics, packet and flow support, mapping of inter-connectivity from cloud to cloud, capacity reporting and powerful security insights. 

How we can help

  • Network Performance

  • Cloud Inter-connectivity

  • Cloud Migrations

  • Critical Incident Support

  • Network Device Monitoring

  • Synthetic Monitoring

  • Capacity Planning & Management

  • Managed Service Options

Network Observability

AIOps

Visibility Platforms consultants have experienced the importance of effective event management and automation over the last 20 years. The introduction of automation to operations teams helps to prevent business impacting incidents and for operators to concentrate on service improvement.

Visibility Platforms is a Dynatrace Partner, Gartner’s Magic Quadrant leader in Digital Experience Monitoring and AIOPS. This allows us to leverage Dynatrace to deliver innovative, world-class solutions. By partnering with Dynatrace, we ensure our consultants have the most comprehensive and up to date Dynatrace knowledge to help you adopt best practices and maximise your ROI.

How we can help

  • Event management integration

  • Critical incident support

  • Remediation services

  • Managed Service Options

AIOps

Automated Visualisation Platforms

Visibility Platforms are the only company who combine APM and SIEM solutions to instruct visual automation through an Activu automation platform. As incidents or events arrive into command centers, dashboards and relevant insights are projected to displays, mobile devices and the people who need it. No searching for a URL, credentials to access a tool, everything is fully automated and linked to business configuration items.

Visibility Platforms is an Activu Partner. Activu makes any information visible, collaborative, and proactive for people tasked with monitoring critical operations and incidents. Their customers automatically see, share, and respond to events in real-time, with context, to improve incident response, decision-making, and management.

How we can help

  • Physical and Virtual command center builds

  • Integration with Service Management Platforms

  • Managed Service Options

Automated Visual Platforms

Data Pipelines

Visibility Platforms partner with Logiq.ai, the data pipeline company. Our team have been working with the engineers and founders at Logiq.ai to help shape a number of innovations that appeal to customers who demand control of their data.

LOGIQ.AI’s LogFlow provides centralised control of your observability data pipelines. As data streams arrive, they are automatically organized and optimized for your business teams and knowledge workers. Unique features of logiq.ai's platform enables infinite data retention and on-demand data replay to any target observability platform of your choice. 

How we can help

  • 50%-90% Ingest Reduction for:
    Splunk > Elastic > Datadog > Graylog

  • Observability Data Collection

  • Big Data Migrations

  • SIEM Integration and Migration

  • ITSM and ITOPS Integration

  • Fully Managed Service Options

Data Pipeline Control

Enterprise Tooling

We help companies by providing enterprise wide tooling guidance for all capabilities. From new technology selection to consolidating and delivering on real-world use cases. Our projects help to  implement efficiency improvements to deliver effective services and cost savings.

Our team specializes in service strategy, design, transition, and operations. We work with companies to take their operational maturity from reactive to predictive and preventative. By utilizing our expertise, we can help companies improve their service delivery and support processes, resulting in increased efficiency and cost savings. Our approach involves analyzing current processes, identifying areas for improvement, and implementing best practices and industry standards. We also work closely with our clients to ensure a smooth transition to the new processes and provide ongoing support to maintain and improve operational maturity.

How we can help

  • Enterprise tooling for all capabilities

  • Consolidation and delivery of real-world use cases

  • Efficiency savings and cost savings

  • Service strategy, design, transition, and operations

  • Improved service delivery and support processes

  • Implementation of best practices and industry standards

  • Smooth transition to new processes

Tooling

Network Assurance

Our network assurance service is designed to provide customers with deep insight into the inner workings of their networks.

 

Our intelligent network discovery process uses lightning-quick scanning technology to create baselines of every device and path, configuration, and security policy automatically.

 

With this information, network teams are empowered to understand their network’s performance, assets, changes, and security policies with 100% clarity. This helps customers to monitor, control change, secure and maintain the integrity of their networks with confidence.

If you have outsourced your network or are lacking trust in your current tools, then reach out to our team who help to explain the benefits in more detail. 

Deployment is fast, results are immediate, value delivered after the first baseline is produced.

How we can help

  • Deliver network clarity

  • Water tight compliance and security

  • Detect & Identify misconfiguration

  • Proactively assess major changes in advance

  • Understand path and configuration

  • No guessing, decisions are made on facts

  • Faster troubleshooting and qualification

  • Network Topology Mapping and Visualisation

Network Assurance
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