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The people and process to our tools

Harrison James and Visibility Platforms work together to provide customers with the best service management experience possible. We help our customers identify and resolve service-related issues quickly, while providing guidance and support in order to improve service levels.


Our partnership allows us to bring the best of both worlds - our expertise in tooling architecture and Harrison James's expertise in people and process management. Together, we are able to provide a highly tailored and comprehensive solution that meets the unique needs and goals of each of our customers.


We utilize industry-leading frameworks such as ITIL, COBIT, SIAM, Prince2, and Agile to ensure that we deliver the best possible results. With our partnership, you can trust that your service management performance will be back on track and exceeding your expectations.

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