hello@visibilityplatforms.com · United Kingdom
Independent observability consultancy for complex systems
● SELECTED WORK
Turn visibility
into advantage.
The work is practical: better context, better decisions and technology that supports the people responsible for keeping the business moving.
● WHAT CHANGED
Proof in the operation.
Anonymised examples of the practical outcomes an embedded observability partner can create.
01 · GLOBAL TRAVEL PLATFORM · INCIDENT REDUCTION
Reduced incidents by 90%
Alert noise was hiding the issues that mattered. We helped the team prioritise root cause across its services and turn a reactive operation into a calmer one.
90% FEWER HIGH-PRIORITY INCIDENTS
02 · FINANCIAL SERVICES FIRM · TOOL CONSOLIDATION
Consolidated 4 monitoring tools into one
Four overlapping tools created fragmented ownership and inconsistent signals. A vendor-neutral review brought the estate into one focused operating model.
4 TOOLS · 1 OPERATING MODEL
03 · RETAIL GROUP · COST OPTIMISATION
Cut monitoring costs by 40%
Telemetry growth had pushed monitoring spend ahead of business value. We shaped a leaner data strategy that kept the signal and removed unnecessary volume.
40% LOWER MONITORING SPEND
04 · INTERNATIONAL LOGISTICS OPERATOR · PEAK READINESS
Zero P1 incidents during peak season
A high-volume period exposed gaps in alert prioritisation and on-call readiness. Better context, runbooks and escalation paths gave the team confidence when demand peaked.
0 P1 INCIDENTS · PEAK SEASON
05 · ENTERPRISE TECHNOLOGY TEAM · OPERATIONAL MATURITY
Moved from reactive to repeatable
The team had capable people but no shared path from detection to resolution. We introduced practical service ownership, incident routines and a roadmap the organisation could sustain.
90-DAY MATURITY ROADMAP
06 · GLOBAL SAAS PROVIDER · WORKFLOW AUTOMATION
Connected monitoring to action
Important signals were stopping at the dashboard. ServiceNow and PagerDuty integrations carried the right context into response workflows, reducing hand-offs between detection and resolution.
2 SYSTEMS · 1 CONNECTED WORKFLOW
07 · SAAS TRAVEL PROVIDER · IT OPERATIONS
SaaS travel provider
Visibility Platforms introduced Grafana and AIOps monitoring across more than 100 customers, improving detection, reaction and automation to strengthen IT Operations.
100+ CUSTOMERS
08 · GLOBAL AUTOMOTIVE ORGANISATION · BUSINESS OUTCOMES
Business outcomes monitoring
Visibility Platforms created custom integrations to extract live business data and align business impact with business activity, giving technology teams a clearer connection between operational performance and business outcomes.
LIVE BUSINESS DATA
09 · RECRUITMENT ORGANISATION · COST CONTROL
Recruitment organisation
Visibility Platforms provides a managed service to monitor enterprise tooling, consolidate the number of tools, dramatically lower costs and continue steering the organisation’s tooling strategy.
TOOLING STRATEGY
● CASE STUDIES
A closer look at the signal.
01 Observability Capability Review
“Visibility Platforms promptly and efficiently performed a status review of Evri’s IT Observability capability. Using a clear and simple output they have identified areas where we can make improvements to both process and cost saving.”
EVRI